How To Purchase An Item Using Your Easy Matatu Points.
The points accumulated after every ride you book and take with Easy Matatu are used to purchase items from the Easy Matatu online shop in the App under three lines in the upper left corner
- Simply open your Easy Matatu app and tap on the three lines in the upper left corner to access the sidebar
- Note how many points you have
- Scroll down till you see the images of the items and tap “REDEEM NOW” on the one(s) equivalent to the points you have
- A pop-up will appear letting you know your item(s) will be delivered on your next ride
- If you logged in to the App using an email account, the order notification will be shared on your email
- If you logged in to the App using a contact number, you receive a push notification confirming your order
- Kindly wait for a call from the support team within five working days confirming your travel date, time, and route before delivery of your purchased item(s)
- Your shopped items are delivered ONLY on your next ride
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