Easy Matatu USSD booking for offline users

Easy Matatu September 24, 2020 0 Comments

Easy Matatu, a transportation startup recently launched their USSD app at their head office in Entebbe. Customers can now signup, book and cancel a ride at no cost by dialing *284*28#.

USSD, short for Unstructured Supplementary Service Data, is service available on all GSM cellular phones allowing two-way real-time messaging between users and app providers. It has been popularized in Africa because it does not require an internet connection and can work on both smart and feature phones.  Easy Matatu’s USSD app perfectly integrates with its Android and iOS apps synchronizing all user data when the user acquires a smart phone.

Speaking at the launch, Andrew Lema, Chief Executive Officer at Easy Matatu said that the advancement was inspired by the need to make the platform accessible to commuters from all walks of life. “Easy Matatu began operations in 2019 with the intent to redefine public transport for commuters in Africa. We have so far served 12,000 passengers with more than 20 daily trips. This USSD app will enable us to serve even more commuters.” he added.

According to a report by National Information Technology Association Uganda, the number of registered smartphone users was 5.6 million in 2019. “There are a large number of commuters who don’t hold smartphones and yet more than 24 million Ugandans have a mobile device. The USSD app will enable us bring faster and safer travel to more Ugandans.” he noted.

Kalyango Oscar Thomas, the Marketing Manager at Easy Matatu said that the USSD app is an addition to already existing mobile apps and toll-free hotline that customers can use to book and pay for rides. “With the addition of the USSD app, more people will be able to book for rides, by simply dialing, whether they have a smartphone or mobile phone.”

Kalyango added that Easy Matatu aims at providing readily available rides while ensuring they are safe, clean and affordable for their commuters. “Commuters can book and pay for seats on scheduled Easy Matatu minibus taxi rides. Operations are currently on Entebbe, Najjera, Kira, Seeta and Mukono roads,” he concluded

Andrew Lema urged Ugandans to join the movement of commuters that demand safer and more reliable dignified public transport adding that Easy Matatu will continuously innovate to change the face of transportation across Africa.

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